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ALDO’s Digital Transformation Simplifies Brand Experience

Shopping is fun, or at least it should be. But when retailers make it more complicated than necessary, consumers get frustrated and sales suffer. Inconsistencies across a brand’s in-store and online channels, in things like inventory, prices, shipping, and returns, don’t exist for the benefit of the customer. They exist because the brand is struggling internally with its digital transformation to omnichannel commerce. At the SAP Retail Forum, Bryan Eshelman, the COO at ALDO Group, described the challenge for retailers from the consumer’s perspective. He said, “customers don’t think, ‘what channel…

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Giving Superfans Something To Tweet About

Today there are fans, and then there are superfans. The superfans are usually pretty easy to spot. They are hyper-engaged and highly visible individuals who follow their favorite sports team, performer, or entertainment genre with an extraordinary – almost unbridled – passion. Twitter is a good place to find them. And with followers that can number into the hundreds of thousands, these social ambassadors are redefining the very meaning of “brand loyalty.” A matter of influence Recently, I read a fascinating article by Alex Hodgson about why superfans are Hollywood’s…

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Rise Of The Actionable BI: From Paper Binders To Mobile Dashboards And Beyond

Over the past 50 years, BI has evolved from analysts poring over paper binders to cloud-based data warehouses that process multiple terabytes of information almost instantly. Data can now be visualized in mobile reports that business leaders use to gain insights and make more informed operational decisions. Until recently, this level of actionable BI required time and the expertise of data scientists. To maintain a competitive advantage, future business users will face increasing pressure to analyze data and make rapid, informed decisions. This means that managers from the top down…

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DigitalistMag 

A Brontobyte of Data – Why I Should Care

If the stats are to be believed, there is a veritable tsunami of data headed our way, and those who are unable to adopt the tools and technology to ride the wave will be left floundering. According to some, we are soon entering the brontobyte era of sensor data, examples of which are self-driving cars that alone will generate approximately 1 gigabyte of sensor data per second. Airplanes are already creating 2.5B terabytes of data collectively. CCTV in the London Underground generates around 2 petabytes of data every day, and the Square…

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2017 Predictions, Pt. 2: Psychohistory, Drones-As-A-Service, More Mobile Commerce

Will this be the year that Big Data and machine learning combine to enable us to actually make sense of our neighbor’s behavior? Will a bigger mobile phone help or hurt your bank account? Instead of flying around filming surfer videos, will drones finally get a real job? And, why do millennials despise the suburbs? All of this will become clearer in 2017, according to the experts who appeared recently on Coffee Break with Game-Changers‘ 2017 Predictions Special – Part 2 presented by SAP. Host Bonnie D. Graham asked 16 leading…

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Sales Forecasting: How Algorithms Are Putting An End To Guessing

Alan Greenspan, former head of America’s Federal Reserve, once famously confessed: “We really can’t forecast all that well, and yet we pretend that we can.” If the world’s top economists can’t get it right, then it’s hardly surprising that forecasting is a problem in business too. Forecasting is at its most challenging in sales, where month after month, sales reps churn out their revenue forecasts for management teams that have little or no faith in their accuracy. CSO Insight’s 2016 Sales Performance Optimization Study shows that the average win rate…

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Predictions: A Cynic’s Guide To BI In 2017

I’ve been working in business intelligence and analytics for more than 25 years. With some confidence and a lot of cynicism, here are my predictions for 2017: Businesspeople Businesspeople will be dissatisfied with their BI systems (this is “Timo’s First Law of BI”) Executives will refuse to learn to use any other data tool than Excel (and not even the newer features of that). No matter how good the BI system, businesspeople will make bad decisions based on gut feel. Executives will be completely unaware of data quality problems—unless their bonus depends on some value…

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Coffee Machines Brew Industry Disruption: Digital Twins Emerge In 2017

How fast can your coffee machine accelerate business growth? Of all the demos I saw at SAP TechEd Barcelona, digital twins was among the most fascinating. Opportunities explode and industries implode when everyday items like coffee machines power a direct conversation between customers, companies and suppliers, not only crunching high-volume, actionable data in real time, but also looking into the future. It’s not surprising that digital twins made it into Gartner Research’s top 10 trends for 2017. Those analysts predict hundreds of millions of things will be represented by digital twins…

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Will Government Regulations On Driverless Cars Benefit The Technology?

Self-driving cars are here, but unless you’ve been living beneath a rock for the last 24 months, you knew that. The thing is, they’re not on the road. Yes, a few corporations have run tests and promotions designed to demonstrate the potential of this watershed technology, but even these have been in largely controlled environments. The path forward now is not creating the technology, but refining and understanding how “autopilot” should be used. We do that by penning laws, and the creation of the first laws to regulate automated driving…

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DigitalistMag 

How Can IoT Help Retailers?

“The system says that there are 3 shirts in the store, but…” How many times have you gone into a store and asked an associate to look up something, and after the search (which can also take some time), the associate scratches their head and claims the item’s in the store, according to the system, but they still can’t find it? Or even worse, you researched online and came into the store expecting to buy something and it’s not there? I have spent the better half of the year talking to…

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